Master the Art of Interviewing
Elevate your hiring with expert training in behavioral techniques and legal compliance.
Explore Our TrainingAbout SamtaleKompetence
Founded with a passion for enhancing human resources practices, SamtaleKompetence emerged from the understanding that the interview is arguably the most critical phase in building a high-performing team. Our journey began right here in Copenhagen, Denmark, recognizing the unique dynamics of the Danish and Nordic labor markets. We observed a growing need for structured, effective, and compliant interviewing skills that go beyond intuition and traditional methods. Our team comprises seasoned HR veterans, organizational psychologists, and legal experts who have navigated complex hiring scenarios across various industries.
For years, we have dedicated ourselves to researching best practices, staying ahead of legal shifts, and translating theoretical knowledge into practical, hands-on training experiences. We understand the challenges that HR professionals, hiring managers, and business leaders face in attracting and selecting the right talent in a competitive environment. Our approach is built on a foundation of integrity, practical application, and a deep commitment to fostering fair and equitable hiring processes.
At SamtaleKompetence, we believe that the ability to conduct a truly effective interview is a learnable skill, one that requires continuous refinement and strategic insight. It’s not just about asking questions; it's about creating a valuable dialogue, uncovering authentic insights, and making informed decisions that benefit both the candidate and the organization. This philosophy underpins every workshop, consulting session, and customized program we deliver. We pride ourselves on building lasting partnerships with our clients, supporting them not just through a single training session, but as their trusted advisor in talent acquisition. Our extensive experience working with diverse companies, from innovative startups to established corporations, has allowed us to refine our methodologies to be highly adaptable and impactful, regardless of sector or size.
Our mission remains simple: to equip you with the confidence and capability to conduct interviews that are strategic, objective, and compliant, ultimately helping you build the best possible team.
Why Partner with Us?
- Based in Copenhagen, Denmark, with deep local market understanding.
- Decades of combined industry experience across our consulting team.
- Strong focus on practical, applicable skills you can use immediately.
- Unwavering commitment to WCAG 2.1 AA Accessibility in our training materials and practices.
- Tailored solutions designed specifically for your organizational context.
Our Services
We offer comprehensive training and consulting services tailored to your organization's unique needs, designed to transform your hiring process and build a truly skilled team.
Interviewer Skills Training
Develop fundamental and advanced skills essential for conducting effective, insightful, and engaging interviews. This core training covers preparation, questioning techniques, active listening, note-taking, and evaluation methods to ensure you gather the necessary information to make informed hiring decisions. We focus on practical exercises and feedback to build immediate confidence.
Behavioral Interview Techniques
Master the power of behavioral interviewing, including the widely recognized STAR (Situation, Task, Action, Result) method. Learn how to craft questions that probe past behavior as the best predictor of future performance, enabling you to gain deeper insights into a candidate's competencies, motivations, and fit for the role and culture.
Structured Interview Workshop
Implement consistent, fair, and reliable interviewing processes across your entire organization. This workshop helps you design and utilize structured interview guides, scoring rubrics, and standardized evaluation methods to reduce bias, improve inter-rater reliability, and ensure every candidate is assessed against the same criteria, leading to more objective hiring outcomes.
Candidate Assessment Training
Improve your team's ability to objectively assess candidate qualifications, skills, and potential. This training covers various assessment tools and techniques, including integrating interview data with other inputs like tests, portfolios, and references, to make data-driven hiring decisions that align with your business goals and reduce the risk of mis-hires.
Legal Considerations in Interviewing
Navigate the complexities of employment law to ensure your interviewing practices are fully compliant with relevant regulations in Denmark and the EU. This crucial training covers topics such as avoiding discriminatory questions, privacy considerations (GDPR), handling sensitive information, and ensuring fairness throughout the recruitment process to protect your organization from legal challenges.
Customized Training Programs
We understand that every organization is unique. We design and deliver bespoke training programs tailored specifically to your industry, company culture, existing hiring challenges, and specific learning objectives. Whether you need a half-day refresher or an in-depth multi-session series, we build content that directly addresses your context and maximizes impact.
HR Consulting
Leverage our deep expertise beyond training. We offer expert HR consulting services focusing on talent acquisition strategy, process optimization, development of interview guides and assessment frameworks, and ensuring legal compliance across your recruitment lifecycle. Partner with us to refine your entire hiring ecosystem for efficiency and effectiveness.
Our Proven Methodology
At SamtaleKompetence, we follow a structured, results-oriented approach designed to ensure maximum impact and practical application for your team. Our methodology is built on collaboration, customization, and a focus on real-world scenarios to ensure skills are immediately applicable in your daily hiring activities.
1. Assessment & Analysis
We begin by engaging with key stakeholders in your organization to gain a thorough understanding of your current hiring processes, specific challenges, desired outcomes, and organizational culture. This foundational step ensures that our solutions are precisely aligned with your needs.
2. Custom Program Design
Based on our initial analysis, we design a tailored training or consulting program. This involves developing custom content, selecting relevant examples and case studies from your industry, and structuring interactive exercises that resonate with your team and align with your specific goals.
3. Engaging Delivery
Our experienced facilitators deliver engaging and interactive workshops. We utilize a mix of presentations, group discussions, role-playing exercises, video analysis, and practical simulations to ensure active participation and deep learning. Sessions are dynamic and responsive to participant questions and needs.
4. Practical Application
A key focus is ensuring participants can immediately apply what they learn. Our exercises are designed to simulate real interview situations, providing opportunities for hands-on practice and receiving constructive feedback from facilitators and peers in a supportive environment.
5. Follow-Up & Support
Our partnership extends beyond the training room. We provide participants with resources, tools, and optional follow-up sessions or coaching to reinforce learning and address challenges encountered during implementation. Our goal is sustained improvement and lasting impact on your interviewing capabilities.
Why Choose SamtaleKompetence?
Partnering with SamtaleKompetence means choosing a dedicated team committed to your success. We offer distinct advantages that set us apart and ensure you receive the highest quality training and consulting.
Expert Facilitators
Learn directly from seasoned HR professionals, organizational psychologists, and legal consultants with extensive real-world experience in talent acquisition across diverse sectors. Our trainers don't just teach theory; they share practical insights gained from years in the field, providing credible and actionable guidance.
Customized Content
We never offer one-size-fits-all solutions. Our training programs are meticulously tailored to reflect your company's specific industry, culture, existing processes, and unique challenges. This ensures the content is highly relevant, resonates deeply with participants, and directly addresses your organizational context for maximum impact.
Practical, Actionable Skills
Our training is heavily focused on practical application. Through interactive exercises, role-playing, and simulations, participants gain hands-on experience and develop techniques they can implement immediately upon returning to their roles. We prioritize 'doing' and 'applying' over passive listening, ensuring skills stick.
Legal Compliance Focus
Navigating employment law is crucial for responsible hiring. Our training includes essential modules on legal considerations in interviewing, ensuring your team is fully aware of regulations and best practices to conduct fair, non-discriminatory, and legally sound interviews, protecting both your organization and candidates.
What Our Clients Say
Hear directly from the organizations and individuals who have benefited from our expertise and transformed their interviewing capabilities.
"The interviewer training provided by SamtaleKompetence was invaluable. Our hiring managers feel much more confident and equipped to conduct structured, effective interviews. The practical exercises were particularly helpful and immediately applicable. We've seen a noticeable improvement in our candidate evaluation process."
- Anna Jensen, HR Manager at Tech Solutions ApS
"We saw immediate improvement in the quality of our interviews after the workshop. The focus on behavioral techniques was particularly impactful, helping us uncover deeper insights into candidates' past performance and predict future success. SamtaleKompetence truly understands the nuances of effective interviewing."
- Lars Sørensen, Head of Talent Acquisition at Innovation Group A/S
"SamtaleKompetence provided expert guidance on legal compliance in interviewing, which was crucial for updating our processes to meet the latest standards. Their knowledge is extensive, and they delivered the information clearly and practically. Highly recommended for any company prioritizing ethical and legal hiring practices!"
- Mette Nielsen, HR Business Partner at Global Logistics Denmark
"The customized training we received was exactly what our team needed. They took the time to understand our unique challenges and delivered content that was directly relevant. Our managers are now much more confident and skilled in their interview approach. A great investment!"
- Henrik Pedersen, Team Lead at ServiceNow Nordic
"Our collaboration with SamtaleKompetence significantly improved our structured interviewing framework. Their expertise helped us create consistent processes that ensure fairness and efficiency across all our hiring panels. The results speak for themselves: better hires and a more streamlined workflow."
- Clara Knudsen, HR Specialist at FinTech Solutions Copenhagen
Meet Our Experts
Our strength lies in our people. Meet the dedicated professionals who bring extensive experience and a passion for empowering your team's interviewing skills.
Sofie Andersen
Founder & Lead Consultant
Sofie is the visionary behind SamtaleKompetence, bringing over 15 years of deep expertise in HR strategy, talent acquisition, and organizational development. She is a recognized expert in behavioral interviewing techniques and building high-performing recruitment teams. Sofie is passionate about helping companies unlock the full potential of their hiring process through skilled interviewing and strategic HR practices.
Thomas Kristensen
Senior Trainer
Thomas is a highly experienced trainer with a focus on structured interviewing frameworks, legal compliance, and objective candidate assessment. With a background in both HR and law, he brings a unique perspective to ensuring hiring processes are not only effective but also fair and legally sound. Thomas is known for his engaging delivery style and ability to make complex legal topics accessible and practical for HR professionals.
Maria Christensen
Consultant & Workshop Facilitator
Maria specializes in developing customized training content and facilitating interactive workshops. Her background in organizational psychology allows her to delve deep into the psychological aspects of interviewing and assessment, helping clients understand candidate motivations and predict cultural fit. Maria is passionate about creating learning experiences that are both insightful and enjoyable.
Søren Møller
HR Technology & Process Advisor
Søren brings a strong focus on optimizing HR processes and integrating technology to enhance the hiring workflow. He advises clients on implementing structured interviewing at scale, leveraging applicant tracking systems (ATS), and using data analytics to improve recruitment effectiveness. Søren helps organizations build scalable, efficient, and data-driven hiring machines.
Get in Touch
Ready to elevate your interviewing skills and transform your hiring process? Contact us today to discuss your specific training needs or HR consulting requirements. We are here to help you build a more effective and compliant talent acquisition strategy.
Phone
+45 35 43 21 00
Address
45 Østerbrogade, 2100 Copenhagen Ø, Denmark
Business Hours
Monday - Friday, 9:00 AM - 5:00 PM CET
Send us a Message
Privacy Policy
This privacy policy explains how SamtaleKompetence collects, uses, and protects your personal data when you visit our site or use our online platform and services. We are committed to protecting your privacy and handling your data in an open and transparent manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
We are SamtaleKompetence, acting as the data controller for the personal data processed under this policy. Our address is:
45 Østerbrogade,
Copenhagen Ø, Capital Region, 2100,
Denmark.
What Personal Data We Collect
We may collect various types of personal data, depending on how you interact with our site and services. This may include:
- Information you provide directly to us: This includes information submitted when you contact us, register for services, sign up for a newsletter, fill out a form, or participate in training or consulting activities. This might include your name, organisation name, job title, and any other information you choose to provide.
- Information related to services: Data processed in the course of providing training or consulting services, which may include information about participants, training interactions, feedback, and assessment results, depending on the nature of the service and agreement.
- Usage data: Information about how you use our site, such as pages visited, time spent on pages, links clicked, and other navigation details. This may be collected automatically through cookies and similar technologies.
- Technical data: Information about your device and internet connection, such as your IP address, browser type and version, operating system, and device identifiers.
How We Collect Your Data
We collect personal data through:
- Direct interactions: When you communicate with us via forms on our site or directly.
- Automated technologies: Through cookies, server logs, and other similar technologies that collect data about your equipment, browsing actions, and patterns.
- Third parties: We may receive limited information about you from third parties providing services to us, such as analytics providers or technical service providers.
Legal Basis for Processing
We will only process your personal data when we have a lawful basis to do so. Our legal bases typically include:
- Performance of a contract: Processing data when necessary to fulfil our obligations under a contract with you or to take steps at your request before entering into a contract.
- Legitimate interests: Processing data when necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms. For example, improving our services, detecting fraud, or for administrative purposes.
- Consent: Processing data where you have given clear consent for specific purposes. You have the right to withdraw your consent at any time.
- Legal obligation: Processing data when necessary to comply with a legal obligation.
How We Use Your Data
We use your personal data for the following purposes:
- To provide and manage our services: To deliver the training, consulting, or other services you have requested or contracted for. (Legal basis: Performance of a contract, Legitimate interests)
- To communicate with you: To respond to your inquiries, provide information about our services, and send important notices. (Legal basis: Performance of a contract, Legitimate interests, Consent)
- To improve our site and services: To analyse usage trends, troubleshoot issues, and enhance the user experience and the quality of our offerings. (Legal basis: Legitimate interests)
- For marketing purposes: To send you information about our services and offers that may be of interest to you, where we have a legal basis to do so (e.g., consent or legitimate interest). (Legal basis: Consent, Legitimate interests)
- To comply with legal obligations: To meet regulatory or legal requirements. (Legal basis: Legal obligation)
Data Sharing and Disclosure
We may share your personal data with third parties only in the following circumstances:
- Service providers: We may share data with trusted third-party service providers who perform services on our behalf, such as hosting, analytics, or IT support. These providers are obligated to protect your data and use it only for the purposes we specify.
- Legal requirements: We may disclose your data if required by law, court order, or governmental regulation.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you of any such transfer and the choices you may have.
- With your consent: We may share your data with other parties when we have your explicit consent.
We do not sell or rent your personal data to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to access: You have the right to request a copy of the personal data we hold about you.
- Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to erasure (Right to be forgotten): You have the right to request that we delete your personal data, under certain conditions.
- Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to data portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and transmit it to another controller, where technically feasible.
- Right to object: You have the right to object to our processing of your personal data, under certain conditions, particularly where we process data based on legitimate interests or for direct marketing.
- Right not to be subject to automated decision-making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless certain exceptions apply.
To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
Cookies
Our site uses cookies and similar technologies to enhance your browsing experience, analyse site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings or potentially via a cookie banner on our site.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page.
Contact Information
If you have any questions or concerns about this privacy policy or our data practices, you can contact us by mail at:
SamtaleKompetence
45 Østerbrogade,
Copenhagen Ø, Capital Region, 2100,
Denmark.
You also have the right to lodge a complaint with the relevant data protection supervisory authority, which in Denmark is Datatilsynet.
Terms of Service
Welcome to SamtaleKompetence. By accessing and using our website (samtalekompetence.dk) and engaging with our services, you agree to comply with and be bound by the following Terms of Service. Please review these terms carefully. If you do not agree to these terms, you should not use our website or services.
Services Offered: SamtaleKompetence provides professional consulting and training services primarily focused on interviewer skills, behavioral techniques, structured interviewing, candidate assessment, and legal compliance in recruitment. Details of specific services are available on our website. Services are delivered through workshops, consulting sessions, and customized programs, as agreed upon with the client.
Client Obligations: Clients agree to provide accurate information necessary for delivering the services, including identifying specific training needs or consulting objectives. Clients are responsible for ensuring participants attending training sessions are appropriately selected and prepared. Payment terms and conditions will be agreed upon in a separate service agreement or contract.
Intellectual Property: All materials provided by SamtaleKompetence during training or consulting, including presentations, handouts, guides, and digital resources, are the intellectual property of SamtaleKompetence unless otherwise stated. These materials are provided for the client's internal use only and may not be copied, distributed, or reproduced without explicit written permission.
Confidentiality: Both SamtaleKompetence and the client agree to maintain the confidentiality of proprietary and sensitive information shared during the engagement. This includes business strategies, employee data, training methodologies, and contractual terms. Confidentiality obligations will typically be detailed further in a service agreement.
Limitation of Liability: SamtaleKompetence strives to provide high-quality services based on current best practices and legal understanding. However, we do not guarantee specific outcomes regarding hiring decisions or business performance. Our liability is limited to the fees paid for the specific services rendered. We shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.
Governing Law: These Terms of Service and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of Denmark. Any legal action or proceeding shall be brought exclusively in the competent courts located in Copenhagen, Denmark.
Changes to Terms: We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting the revised terms on our website. Your continued use of the website or services after changes are posted constitutes your acceptance of the modified terms.
Contact: If you have any questions about these Terms of Service, please contact us at info@samtalekompetence.dk or by mail at our address listed on the Contact page.
Last Updated: October 26, 2024